Archive for ‘convergence’

May 19, 2011

The Immediacy of Blogsite Build and Reach

I’ve been experimenting with blogs. Within an hour I can build a site, and I mean website, not blog. Well, it’s a mix really, so I’m calling it a blogsite. This ‘blogsite’ fulfils all the requirements of a basic business. These include
• Logo
• Pages
• Contact details
• Product descriptions
• Integration with social media
• Search Engine Visibility

OK. I’m a late developer. Bloggers have always known this. Contractory, I know, but though I’ve been a blogger myself since blogs began, I always looked down on the templates they used. (Some were pretty bad in the early days in fairness.) Then I started to question that logic when WordPress started to get impressive. I quickly imported my blog – TheTannoy.com from Blogger into WordPress (so simple) and I really got into the machine behind the text. I’ll port the .com URL over soon but its currently at thetannoy.wordpress.com. It’s all got so simple all of a sudden.

If you have a good logo and a basic template, the job is done. The logo communicates the seriousness of brand adequately IMHO. The rest is down to giving people what they want when they come to a site. Not an arrogant tour of the egos of your marketing department, of your good self, but rather a brief who, what, where, why, how much, contacts and a bit of relevant news.

The news is the hook. The best way to get people in contact with your business is not to fall into the trap of thinking that your business is that interesting. News is interesting. Developments, wow, market shifts, numbers and measures… news. You might indeed service a bit of the sector better than others, but that will all come out in the wash, won’t it. Being up to date in the digital world is by far the most important thing. Having a service that is relevant for today. Not tomorrow, or yesterday, but today. Then it’s down to pricing and the golden mean of digital marketing, and the point of this post, reach.

Every communication via your new website needs to hit the other locations where people hang out. No-one is going to seek your little shop in your new fresh corner of the Interweb. They hang out to be social in a business context, a family and friend one, or a news and views one. Just like in the real world. So, these hangouts are linkedin, facebook and twitter. So, every relevant utterance has to be share with the relevant audience. There are loads of cool widgets to help you do this on WordPress. Use them, and no site updates, or news, or views are wasted. They all have some audience. Maybe not huge, but a much bigger one than would exist if you’re waiting for that audience to wander by your website.

In truth, the vast majority of traffic to a B2B website does not come from customers, unless you are in the news, classifieds and entertainment business. A good proportion of your daily visits will come from competitors. Only rocking businesses will break this rule, but these are few and far between.

So, the best way to know that your messages are reaching your customers is to make sure that your blogsite is pushing messages to twitter followers, Facebook likers and Linkedin luddites (sorry, it rhymes and is often true). Then, let the competitors wander by. In a single push of the button ‘update’ you have updated your site and hit the relevant audience for your business… Simples.
Another good thing to note. It’s free. No harm in that is there.

To my surprise then, when I Googled my new websites, there they were. First page. Position 1 to 3. Sweet. Now that’s clever.

By the way, the sites I built are: www.monitrackresearch.com, www.paviliondigitalwebsite@wordpress.com (soon to be paviliondigital.com).

Addendum: I just mapped TheTannoy.com to wordpress. It took all of 30 seconds – instead of at least 30 minutes and 2 days for it to register before.

September 18, 2009

5 Digital Developments in the Past Year

Too many blogs of this type are predictive. I, or they, generally say what will happen. The truth is that, for advertiser and researchers at least, many are more interested in what has already happened, and how many are doing it, whether that is to watch a show, visit a website, or use a new medium. Of course, you need both, but for me, who’s heritage dates pre-dot.com bubble days, the whole game has always been to work out what might happen next, and build it, service it, understand it. The Internet business developers’ answer to the land grab, or gold rush mentality. But in the recent past, many became wealthy doing exactly this. Then again, if you are a person who thinks of new businesses, and services, and offers them, you need to have both approaches running en train.

So, with that in mind, today, I’m taking stock.

Digitally speaking, here are five of the biggest things that have happened in the past year.

1) Social Networks – Personal Home-life Profiles
Social networks embody web 2.0 thinking, and have changed the way we use the net. In the past the Internet was used in several key ways, described in previous posts. Adding the truly social mechanics of Facebook, and latterly twitter, have helped it realise the potential as a truly digitally mediated social space that it always had, but which in the past, was the stuff of the geeks and the young, or both. Now using the net for building profile pages, and connecting with others is child’s play. Today, with 300,000,000 users (that’s 300 million, but the noughts help us remember that’s a really big number), there are twice as many people using Facebook than live in Russia and the FB population is at least doubling every year. Twitter’s growth is similar. In fact, 10% of all net time is spent tweeting, something discussed at length in previous posts. If social network use were to approach the popularity of similar Japanese social networks, proportionately, one in two people in modern western democracies would be using it. I don’t know what that number might be… but it’s in the billions (nine noughts). There’s an advertising and research opportunity if ever I saw one.

2) Personal Work Profiles

Linked in and similar sites provide all of us a simple, clean, pervasive mechanism for maintaining our CV and reputation, which, in the recent past, was controlled by undeserving employers. Imagine having to get a reference from the likes of David Brent? Lots had to. Now they don’t have to. A simple change, but it opens up a psychological power shift in the workplace. Staff can also work out what others are getting paid for similar work and search for and find fresh employment from the comfort of their existing desk, and job. Again, this leads to confidence, empowerment of a workforce, and control for the individual over their working history and their reputation. It’s also true that Linked in makes CV’s largely irrelevant. Let the prospective employer link to you, and they can see all they need to know. Balance!

3) iPhone and 3G
Despite similar functionalities in the past (my favourite XDA IIs for example), the iPhone has revolutionized digital communication. Soon, everyone will have one, or similarly fully enabled 3G devices, which will push broadband Internet penetration and use to equal that of mobile phones, at around 100%. The joke about the iPhone, is it’s not a phone at all. It’s a tiny, flexible, powerful laptop. It’s optimized though, and only does what you’d use a laptop for, not the other bells and whistles you never use, or which get in the way when you want to use something. Virus checkers and the many Microsoft programs rarely, if ever, opened, are a good examples. Virus checkers on an Outlook are a special bug bear of mine… But, of course, the iPhone is not stuck to a desk, it’s mobile. In star trek terms the iPhone is a communicator, the screen on the bridge, the location scanners (maps/gps/lbs), the character Data (Google), the simulator (roleplay and other games), the school (iTunes u), the contact with earth (email), and, of course, the captain’s log. It’s also much more, and, all these are included in this one tiny light communicator device, if you understand me. In my experience devices or programs that offer this sort of efficiency always win in the end, if not in the beginning – despite begrudgers and luddites that abound.

4) Shopping Online
Shoppping has changed forever. The Internet is the consideration medium. If you’re doing something big, or spending non-grocery money, it’s where you consider where you should send your hard earned bucks. Having quick unobtrusive access to your social set and industry sector, especially when times are tight, makes net access a must. This changes the way we shop, of course, but also the way we think about shopping. We never liked to have the wool pulled over our eyes, and be tricked into over spending, but now we can take steps to avoid this. And, if we are tricked, the over-charging or dishonest supplier can be punished, not by the courts, but by public opinion. Reviews, blogs and tweets that tear strips off this person, or that company who behaved in a less than forthright manner, are common place. So, watch out pedlars of shoddy merchandise, or poor service. What goes around comes around, and what may be going round is a tale about you. Ya crook!

5) Time Shift, Convergence and Content items

Convergence, a dreadfully over-used word, is now a digital reality. It kind of snuck in the back door without knocking. We did apply the word to hardware, and software, and media and all sorts in our three dimensional world, but never included the fourth dimension, time.

In the end of the day, winning the race of survival of the fittest often involves getting their first, so Time for humanity is everything. But, with so many media items and formats around, the solution is not so much getting all of the information immediately. It would be too confusing and distracting. It is more about getting all of the information, but in a manner that you can choose to consume it at a time that suits yourself.

Time shift requirements have been the key driver for convergence in my opinion, from the early days of the Tivo, a personal video recorder popular among the Sex in the City characters, to Google alerts linking to blogs, video and newspaper text, through to Sky +, stop, rewind, record, remind, series link. But actually, time shifted content consumption goes back to the early days of the vinyl record. We’ve always been after where we are today. It’s just digital makes content reproduction infinitely simpler and more successful than say wax rolls, or cassette and video tapes.

The growth in portable media, and podcasts make the point. And consequently, the digital language of formats, delivery and media buying have steadily pervaded all other media sources. The pervasiveness of twitter on the mobile phones has made citizen journalists out of all. I got the news about the Luas and Bus crash yesterday, in a twit pic four minutes after the collision. However, I could consume it when I chose to. I wasn’t going to miss anything, so it’s a stress free process to be open to a vast array of data inputs, or news, as we call it. And it’s a reality, here, today. In relation to the Luas crash, I could see, by refreshing the picture, that it was getting over 100 views every minute and the rate was growing steadily.

All the theories of media and political communications I studied at University (gatekeepers, agenda setters and the like) are largely obsolete and any new ones better be written and published quickly before they go out of date too. Unless the academic sets up an alerts system so other can see what they’re working on of course.

A rapidly changing landscape and too much news would cause a glut, if it weren’t for splitting away of news and content from the news source, or sender, and the chunking of it into podcasts, video casts, tweets, digital program downloads or similar content items. Content items are king. And almost all can be consumed on any device. iPod, iPhone, laptop, iTunes etc, etc. And look at the ‘i’s. That’s convergence. And Apple appear to be at its epicentre.

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